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Returns, Refunds & Shipping
Additional Terms & Conditions
We have a no hassle 30 day return/exchange policy. Eligible returns must arrive at our location within 30 days of receipt of goods.
To be eligible for a return, any items returned must be in the same original condition as received, unused, and in original packaging.
Some electrical and safety related products may not be eligible for return. Please see our exceptions and non-returnable items section below.
If your item qualifies for return, please contact our customer support team at (971) 222-2551 to obtain a RA (Return Authorization) Number.
Please make sure that the RA number is clearly marked on the exterior of the return package or on the return shipping label.
Items received without an approved RA will automatically be refused. Customers are responsible for return shipping costs.
All returns will be charged a 25% restocking fee of the original item purchase price. All refunds are automatically refunded to the original payment method. Please note, refund processing times may vary depending on your bank or method of payment. Please feel free to contact customer support if you have any questions.
Due to strict product quality and safety standards, unfortunately we are not able to accept returns or exchanges for custom products (such as special orders or personalized items), electrical parts, items with relays, seat belts or other safety related products. You can rest easy knowing that all Johnny Law Motors electrical and safety products have been individually quality inspected by the factory, and have never been touched or tampered with before reaching you. Unfortunately, we cannot accept returns on gift cards. We will not accept merchandise returned COD. Please get in touch if you have questions or concerns about your specific item.
If for any reason there is an issue with the product or damage to the package you received, please contact us within 48 hours of receipt. In order for us to expedite any resolution, it would be helpful if you are able to provide images of any damage when you report the issue. Please do not throw away the packaging or label before resolution. We greatly value your business and will always do our best to resolve any issues as quickly as possible.
We offer FREE standard shipping on all orders over $99. Valid for orders shipping within the lower 48 US states only. $99 minimum purchase. Excludes select freight items & drop ships.
Please note, we occasionally run shipping specials that may vary from above.
International shipping is available. See checkout for options & pricing.
Shipping service may vary. Johnny Law Motors ships orders via FedEx, UPS or US post office depending on the item(s) and your location.
Please note, shipping cost to a PO Box may be substantially higher. We recommend shipping to a physical address whenever possible.
Most orders ship out within 24 hours of being placed during business hours. We try our best to ship as soon as we receive your order. Orders received before 2 PM PST typically ship the same business day. Orders received after 2 PM PST typically ship the next business day. Excludes select items, customized items, some oversized items, out of stock items and items on backorder. Holidays, inclement weather and COVID may affect shipping times.
You will be notified via e-mail when your order has shipped with tracking information if it is available.
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